Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards including Diners, JCB, Discover, Mastercard, American Express and Visa. We also accept Paypal.
Is your site secure?
For Bubs is encrypted with a 256bit SSL connection for your peace of mind. We will keep you safe and secure while browsing the site and during checkout.
You can see and verify our compliance here:
Can I track my order?
Yes. Make sure to create an account when you checkout.
You will receive a confirmation email with a receipt after you have checked out. You will also receive a confirmation email when your order is shipped.
Once the order has shipped a TRACK button will appear on your account page. Please log in to your account and click on your order to see the track button.
Please allow 1-7 days for order processing as we deal with suppliers from around the world. Tracking will not be available until the order is shipped.
Note: Order tracking will not be enabled if no account is created, however we can send you a tracking number by email if you contact us.
How much is shipping?
We are proud to be able to offer free shipping to customers in the Continental United States. For everyone else shipping is charged at a flat rate of USD$2.50 per item.
Packages to the US will be shipped by USPS.
Please see our shipping page for more information.
We will ship to anywhere in the world!
Who are you?
We are Kris and Julie and are based in Perth, Western Australia. Our Australian Business Number is ABN: 59 137 419 004
We will source the best products at the cheapest prices for you and will be proud for you to have a great customer experience at our store.
We offer a 100% money back guarantee if any of our goods are faulty or are damaged in transit.